Terms of service

Terms & Conditions

Effective Date: July 17, 2026

Welcome to Clistine.in ("Clistine", "we", "our", or "us"). Clistine.in is an online platform that enables customers to book professional home cleaning and related services. By accessing or using our website, creating an account, or booking a service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872, to use our services.

2. Services

Clistine.in provides an online platform for booking cleaning and related home services, including but not limited to:

  • Home Cleaning
  • Kitchen Cleaning
  • Bathroom Cleaning
  • Sofa Cleaning
  • Carpet Cleaning
  • Water Tank Cleaning
  • Solar Panel Cleaning
  • Car Cleaning
  • Other services displayed on the website

Service availability depends on your location and operational capacity.

3. Booking

Customers must provide accurate and complete information while booking.

Once a booking is confirmed:

  • You agree to provide access to the service location.
  • You agree to provide a safe working environment.
  • Incorrect addresses or contact details may result in cancellation or additional charges.

4. Pricing

All prices displayed on Clistine.in are in Indian Rupees (INR).

Prices may change without prior notice. However, the price confirmed at the time of booking will apply unless the scope of work changes.

Additional charges may apply if:

  • The property size differs from the selected package.
  • Extra services are requested.
  • The condition of the premises requires additional work beyond the booked service.

5. Payments

Payments may be made through:

  • Online Payment
  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (where available)

Payments are processed through secure third-party payment providers.

6. Cancellation & Rescheduling

Customers may cancel or reschedule bookings subject to the cancellation policy displayed on the website.

Clistine.in reserves the right to cancel or reschedule bookings due to:

  • Staff unavailability
  • Weather conditions
  • Safety concerns
  • Force majeure events
  • Operational reasons

Any eligible refund will be processed using the original payment method where applicable.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate booking information.
  • Ensure access to the premises.
  • Secure valuables before service.
  • Keep children and pets supervised during service.
  • Inform us of any hazardous conditions before the service begins.

8. Service Limitations

Our professionals will make reasonable efforts to deliver high-quality services. However, Clistine.in does not guarantee:

  • Removal of permanent stains.
  • Restoration of damaged materials.
  • Results affected by pre-existing damage, wear and tear, rust, mould, or structural issues.

9. Customer Satisfaction

If you are dissatisfied with the service, please notify us within 24 hours of service completion. We may, at our sole discretion, inspect the issue and offer an appropriate resolution, including a re-service where justified.

10. Intellectual Property

All content on Clistine.in, including text, graphics, logos, images, designs, software, and trademarks, is the property of Clistine.in or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

11. Prohibited Use

Users shall not:

  • Use the website for unlawful purposes.
  • Interfere with website security or functionality.
  • Upload malicious software or harmful content.
  • Misrepresent identity or booking information.
  • Attempt unauthorized access to our systems.

Violation of these Terms may result in suspension or termination of access.

12. Limitation of Liability

To the maximum extent permitted by law, Clistine.in shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profits or business opportunities.
  • Delays caused by circumstances beyond our reasonable control.
  • Damage arising from inaccurate information provided by the customer.
  • Pre-existing property defects or conditions.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific booking giving rise to the claim.

13. Indemnity

You agree to indemnify and hold harmless Clistine.in, its directors, employees, partners, and service professionals from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • Your misuse of the website.
  • Your breach of these Terms.
  • Your violation of any applicable law.
  • Your negligence or misconduct.

14. Privacy

Your use of Clistine.in is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

Clistine.in shall not be liable for failure or delay in performing obligations due to events beyond reasonable control, including natural disasters, floods, fire, strikes, government restrictions, pandemics, internet failures, or other unforeseen events.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of Clistine.in shall be subject to the exclusive jurisdiction of the competent courts at Amravati, Maharashtra, India.

17. Changes to These Terms

Clistine.in reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised Effective Date. Continued use of the website after such changes constitutes acceptance of the revised Terms.

18. Contact Information

Clistine.in

Website: https://clistine.in

Email: support@clistine.in

Email: help.nachnakaragro75@gmail.com

Customer Support: Available through the Contact Us page on the website.

Acceptance of Terms

By accessing, browsing, registering, or booking any service through Clistine.in, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with these Terms, you should discontinue use of the website and services immediately.

Acceptance of Terms

By accessing, browsing, registering, or booking any service through Clistine.in, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with these Terms, you should discontinue use of the website and services immediately.

This Terms & Conditions document is suitable for an Indian service-booking website and aligns with common Indian e-commerce practices. Before publishing, you should update the contact details and ensure it matches your actual cancellation, refund, and operational policies.